Drop-off Location (Encore Online Resale)

We are currently accepting items. Please limit what you give us to 6 containers per week. This status could change at any time. Please check back here for updates.


Monday - Friday, 9:30am - 5:30pm EST


Closed Saturdays.

Sundays and Major U.S. Holidays
(And for holiday's, often the day before or after, depending on the holiday.)

Encore Online Resale is closed on Saturdays.

Closed for the Thanksgiving Holiday starting on Wednesday, November 22, 2017 at 4:00pm EST and opening again on Monday, November 27, 9:30am EST

Main Office of Books by Chance


The best times to contact us by e-mail or phone are Monday - Saturday 9:00am - 5:00pm EST.

Since we operate from our home, we may, or may not, be working at just about any hour. We frequently are not able to answer the phone, but if you leave a message, we will call you back. We prefer to be contacted by e-mail.

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